Get help

Get help

While rare, it's possible for funds to get temporarily get stuck in transit. If a mint hasn't occurred, the most likely cause is that a relayer failed to mint, and the mint needs to be triggered manually.

We are always available on Telegram (opens in a new tab) for support. Share or DM your transaction hash for help.

CCTP Troubleshooting


IBC Troubleshooting

When bridging between IBC-enabled chains, timeouts can occur if an IBC relayer is unable to relay the packets in time. This can occur due to issues with the relayer, network conditions, or the destination chain.

If a packet times out, funds will be refunded automatically within 3 hours.